Terms & Conditions

These Terms & Conditions govern your use of the Urvizo website and the purchase of products or services through our website. By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. Use of the Website

You agree to use the Urvizo website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

Use the website for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to our website or systems
Interfere with the security or functionality of the website
Copy, reproduce, distribute, or exploit website content without permission
Provide false, misleading, or inaccurate information while placing an order

2. Products & Services

Urvizo makes reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate.

However, actual product colors, appearance, packaging, or other details may vary slightly from images displayed on different devices.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices may change from time to time without prior notice.

If an incorrect price is displayed due to a technical or human error, Urvizo reserves the right to cancel the affected order and provide a refund for any amount already paid.

4. Orders

Placing an order on our website constitutes an offer to purchase the selected product.

An order is considered confirmed only after successful payment verification and/or confirmation from Urvizo.

We reserve the right to refuse or cancel an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Payment issues
Incorrect or incomplete customer information
Delivery limitations
Violation of these Terms & Conditions

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

5. Payments

Payments may be made through the payment methods available on our website at checkout.

All transactions are subject to verification and authorization by the applicable payment gateway or financial institution.

Urvizo is not responsible for failures caused by banks, payment gateways, internet service providers, or other third-party payment systems.

6. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery timelines are not guaranteed and may be affected by circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

7. Returns, Refunds & Exchanges

Returns, refunds, replacements, and exchanges are subject to Urvizo’s applicable Return & Refund Policy.

Where a separate Return & Refund Policy applies, that policy should be read together with these Terms & Conditions.

8. Intellectual Property

All content available on the Urvizo website, including text, graphics, photographs, logos, product images, videos, designs, icons, and other materials, is owned by or licensed to Urvizo unless otherwise stated.

You may not reproduce, modify, distribute, republish, sell, or commercially exploit our content without prior written permission.

9. User Content

If you submit reviews, feedback, photographs, comments, or other content to Urvizo, you agree that the content is lawful and does not infringe the rights of any third party.

By submitting such content, you grant Urvizo permission to use, reproduce, display, and publish the content for legitimate business and promotional purposes, subject to applicable law.

10. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics tools, social media services, and other technology providers.

Your use of such services may also be subject to the terms and policies of the respective third parties.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Urvizo shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, security reasons, or other operational requirements.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process personal information.

14. Changes to These Terms

Urvizo reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the courts located in [City, State, India], unless otherwise required by applicable law.